Fraud Prevention Checklist

Keep your account secure: What you can do now to help fight fraud

1) Use our mobile app

• Our mobile app is the best way for you to stay on top of any suspicious account activity

2) Check your contact information

• You’re not the only one protecting your account. If we spot an issue, we want to get in touch with you the quickest way possible.
• Provide your mobile number so we can alert you to potential fraud

3) Create a strong unique password

• Strong passwords are 8 or more characters long and include a combination of numbers, symbols and upper- and lowercase letters
• Use multifactor authentication when possible

4) Protect your devices

• Keep your phone, tablet and computer up to date with the latest browser, operating system and antivirus software

5) Keep your account information secure

• Go paperless
• Never write your PIN on the back of your card
• Use trusted online payment methods, such as Bill Pay or Zelle ® instead of writing checks

6) Know the red flags that signal a scam

• Scammers pressure people to send money, threaten law enforcement action or demand gift cards as a form of payment
• Visit the Security Center for more scam tips - Remember, if you provide your information or send money to a scammer, there is often little we can do to help get your money back 

*Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.